Euforic
For the past ten years, Euforic (www.euforic.org) and its members have increased access to development information and introduced innovative ways to communicate and share knowledge. Together, we innovated on and off the Web.
We have used RSS feeds for several years, but, as part of a complete organizational transformation in late 2005, we began to systematically test and adopt a wide range of Web 2.0 applications, working more efficiently, and offering wider information possibilities to our users. Each month, some 60,000 people use Web 2.0 tools to access our content.
This paper covers our experience and the lessons we have learnt in the following areas:
a) Producing, managing and ‘mashing up’ RSS, social bookmarks, blogs, shared calendars, and audio-visual material to run our own multilingual Web site, by acquiring information, producing unique content and promoting our members’ content;
b) Using these tools to build and support specialised Websites, to report and document face2face events, as part of a ‘multi-media’ approach to knowledge sharing;
c) Building 'knowledge and learning hubs' with our members, making the most of wiki’s as anchors for horizontal and collaborative knowledge sharing using a suite of inter-linked applications;
d) Providing training and awareness sessions, to show the opportunities for Web 2.0 users; to enable users to produce their content; to connect them better and leverage on their experience and knowledge;
e) Integrating different metrics to track the uptake and impact of these services,
f) Problem-solving and maintenance using the Web 2.0 user communities.
watch the video
Download Presentation
|
